Terms and conditions
The purpose of these Terms and Conditions is to clearly outline the rules, regulations, and guidelines that govern the use of 22AUS Casino (hereinafter referred to as "the Website" or "22AUS Casino"). By accessing and using the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
Account Registration
- Eligibility: You must be at least 18 years old to register an account with 22AUS Casino.
- KYC and Verification Requirements: To prevent money laundering and other financial crimes, we require all users to undergo a Know Your Customer (KYC) verification process. This involves providing us with identification documents and proof of address. We reserve the right to request additional documentation as necessary.
- Responsibility for Account Security: You are solely responsible for maintaining the confidentiality and security of your account login credentials.
Deposits and Withdrawals
- Accepted Payment Methods: 22AUS Casino accepts a variety of payment methods, including Visa, MasterCard, Neteller, Skrill, and Bitcoin.
- Minimum and Maximum Limits: The minimum deposit amount is AUD 20, while the maximum limit varies depending on the payment method used. We reserve the right to adjust these limits at any time.
- Processing Times and Fees: Deposits are processed instantly, with no fees applied. Withdrawals take 1-3 business days to process, with a fee of up to AUD 10 applied for transactions exceeding AUD 10,000.
- Anti-Money Laundering Policy: 22AUS Casino operates under the guidelines of the Australian Transaction Reports and Analysis Centre (AUSTRAC) and adheres to strict anti-money laundering policies.
Bonuses and Promotions
- How Bonuses Are Credited: Bonuses are credited automatically upon meeting the eligibility criteria, as outlined in our promotional terms.
- Wagering Requirements: All bonuses are subject to a 35x wagering requirement before they can be withdrawn.
- Expiry and Abuse Clauses: Bonuses expire after 30 days if not met. We reserve the right to cancel or modify any promotion at any time.
Gameplay and Fairness
- RNG Usage: 22AUS Casino uses Random Number Generators (RNGs) to ensure all games are fair, random, and unbiased.
- Game Malfunctions: In the unlikely event of a game malfunction, we reserve the right to void any winnings or amend the result as necessary.
- Limits on Play and Responsible Gaming Tools: We offer various responsible gaming tools, including deposit limits, session limits, and self-exclusion options.
Responsible Gambling
- Self-Exclusion Options: You can self-exclude from 22AUS Casino for a period of your choice by contacting our support team.
- Deposit, Wager, and Session Limits: We offer various tools to help you manage your gaming habits, including deposit limits, wager limits, and session limits.
- Help and Support Links: For assistance with responsible gaming or other matters, please visit our Help Centre.
Prohibited Activities
- Bonus Abuse: Any attempt to exploit a bonus offer in an unfair manner will result in the account being closed and any winnings forfeited.
- Fraud, Collusion, or Manipulation: We take all instances of fraud, collusion, or manipulation extremely seriously and reserve the right to investigate and prosecute such behavior.
- Use of Bots or Automated Systems: The use of bots, automated systems, or other artificial means to play games on 22AUS Casino is strictly prohibited.
Account Suspension and Closure
- Voluntary Account Closure: You may choose to close your account at any time by contacting our support team.
- Breach of Terms: If you breach these Terms in any way, we reserve the right to suspend or close your account immediately.
- Inactivity and Dormant Accounts: We reserve the right to close inactive accounts that have been dormant for more than 12 months.
Privacy and Data Protection
- Information Collected: We collect personal data from users in accordance with our Privacy Policy.
- Use and Storage of Personal Data: We use your personal data solely for purposes related to the operation of 22AUS Casino, including marketing and promotional activities.
- GDPR Compliance (if applicable): We comply with all relevant data protection regulations, including the General Data Protection Regulation (GDPR) in the European Union.
Limitation of Liability
- Losses: In no event will 22AUS Casino be liable for any losses or damages incurred by users resulting from their use of the Website.
- System Errors: We reserve the right to void any winnings or amend the result as necessary in cases where a system error has occurred.
- Third-Party Links: By linking to external websites, we disclaim all liability for content and services provided by third parties.
Amendments and Updates
- Right to Modify the Terms: 22AUS Casino reserves the right to modify these Terms at any time without notice.
- Notification of Changes: We will notify users of any material changes to these Terms through our website or email notifications.
- Keep in Mind that you should check this page regularly for updates to our Terms and Conditions.